INVESTRAC – Incident Investigation [Legal Compliance]
[including customiseable Instructor’s Guide & Visuals, Learner Course Material & Certificate]

Based on Unit Standard Alignment
Title: Conduct an investigation into workplace incidents
Unit Standard:  120335 Credits: 5 NQF Level: 3

TOPICS COVERED

PART 01 – INTRODUCTION TO COURSE.

PART 02 – INTRODUCTION TO OH&S MANAGEMENT: Definitions, Terminology & Glossary – Essential Terms : History of Health & Safety : Consequences of the Problem : Management Systems -Symptoms vs Systems : Management Systems – Overview : Management System – Health & Safety : Management System – Health & Safety Investigations : Introduction to HIRA – Pre-Incident : Introduction to HIRA – Legal Requirement : Conducting a HIRA : Mitigating Hazards – Hierarchy of Control : Introduction to Occupational Health : Diseases – Symptom Manifestation : Sources of Health Hazards : Sources of Safety Hazards : Safety vs Security.

PART 03 – LEGAL REQUIREMENTS: Sect 24 – Incident vs Accident: Structure of the Act : Regulations : Introduction to Standards : Organisational Structure : Health & Safety Committee Structure : Duties of H&S Committee : Committee Meeting & Minutes : Documents & Records.

PART 04 – EXTRACTS FROM OHASA & REGULATIONS: Employer’s Duties to Employees [Sect 8] : Inform H&S Reps of investigations or inquiries [Sect 13] : Functions of Health & Safety Representatives [Sect 18] : H&S Committee: To Discuss Workplace Incidents [Sect 20] : H&S Committee meetings & Records [GAR 5].

PART 05 – LEGAL REQUIREMENT – REPORTING INCIDENTS: Report Incidents to the Inspector [Sect 24] : Victimisation Forbidden [Sect 26] : Report Incidents & Diseases [GAR 8] : Reporting of Risk & Emergency Occurrences [MHIR 7] : Report Incidents to Employer [Sect 14] : Employees: Report Injuries – [GSR 3 (7)] : Proof of Certain Facts.

PART 06 – RECORDING AND INVESTIGATION OF INCIDENTS: Employers: Recording & Investigation of Incidents [GAR 9] : Incident Case Study – Continued : Disturbing Incident Site / Scene [Sect 24] : Consequences – Offences, penalties & special orders of court [Sect 38] : Offences & Penalties [GAR 12].

PART 07 – DOL INQUIRIES & INVESTIGATIONS: Witness at DoL Inquiry [GAR 10 (9)] : Investigations by Inspectors [Sect 31] : Formal inquiries by Inspectors [Sect 32] : Joint inquiries by Inspectors [Sect 33] : Obstruction of investigation or inquiry [Sect 34].

PART 08 – REPORTING INCIDENTS: Reporting – Purpose : Reporting – Incident Types : Reporting – Investigating Old incidents : Reporting – Guidelines : Reporting – Danger of Zero Incidents Programs : Reporting – Immediate Report / Response : Reporting – Victimisation of Employees : Reporting – Why Employees Do Not Report.

PART 09 – DOCUMENTS AND RECORDS: Legal Report Forms : Annexure 1 : Possible Fraudulent Reports.

PART 10 – CAUSES OF INCIDENTS: Causes of Incidents – Introduction : Causal Chain – Domino Sequence : Causes – Domino 1 [Lack of Control] : Causes – Domino 2 [Human & Work Factors] : Causes – Errors or Violation : Causes – Deliberate Criminal Violation : Causes – Domino 3 [Unsafe Acts & Unsafe Conditions] : Causes – Unsafe Acts : Causes – Unsafe Conditions : Causes – Domino 4 [Incident or Event] : Causes – Domino 5 [Consequences / Loss] : Consequences – Effect on Casualty : Consequences – Effect on Organisation : Consequences – Effect on Environment : Causes – Domino 6 [Cost of Incidents – Iceberg] : Cost of Incidents – Organisation : Cost of Incidents – Casualty.

PART 11 – ROOT CAUSE ANALYSIS: Introduction to Root Cause Analysis [RCA] : RCA – Determining the Cause : RCA – Benefits : RCA – Example : RCA – More Questions : RCA – The “Fault Tree” Cause & Effect Diagram : Example of Fault Tree Analysis : RCA – Management System Problems.

PART 12 – INVESTIGATION – PREPARATION: Investigation – Reasons : Investigations – for Defense or Prosecution : Investigator – Appointment [GAR 9] : Investigation – Tools & Resources.

PART 13 – INVESTIGATIONS – CONDUCTING INTERVIEWS : Investigations – Overview : Investigations – Manage the Interview Meeting : Investigations – Interview Plan : Investigations – Question Types – Closed : Investigations – Question Types – Open : Investigations – Listening Skills : Investigations – Hearsay Evidence : Investigations – Concluding the Interview.

PART 14 – INVESTIGATIONS – TAKING STATEMENTS: Investigations – Purpose of Statements : Investigations – Statement Considerations – Practical : Investigations – Statement Considerations – Legal : Investigations – Witness Selection : Investigations – Witness Input : Investigations – Signatures : Incident Case Study – Continued.

PART 15 – THE INVESTIGATION – 9 STEPS: Investigation – 9 Steps : STEP 1 – Assemble the Team : STEP 2 – Visit the Scene : STEP 3 – Gather the Information : Re-enactment or Reconstruction : STEP 4 – Collect Evidence & Exhibits : STEP 5 – Interview & Take Statements : STEP 6 – Identify the Cause : STEP 7 – Make Recommendations : STEP 8 – Complete the Documentation / Record Keeping : STEP 9 – Develop & Implement the Corrective Action Plan.

PART 16 – LEARNER EXERCISE – PRACTICAL: “The One Minute Safety Manager” Incident Investigation & Recommendations :

OTHER MATERIAL: Definitions, Terminology & Glossary : Definitions, Terminology & Glossary – Common Terms : Template – Annexure 1 : Template – Investigator Appointment Letter : Template – Investigation Case Study : Template – Statement of Incident.

DETAILS
Duration: 14 hours
DVD: None
Medium: English

UNIT STANDARD ALIGNMENT [Based on]
Title: Conduct an investigation into workplace incidents
Unit Standard:  120335
Credits: 5
NQF Level: 3